Industry Contacts
There are many organisations and contacts who can support you if you need any help. Here are some useful ones.
It can get confusing to find the right people so if you have trouble finding anyone you can always speak to us for support.
Problems with anything you bought?
The Australian Competition Commission can oversee consumer rights. They have a fact sheet.
Questions about the National Disability Insurance Scheme?
You can contact the National Disability Insurance Agency. They provide information, referrals and support. The NDIA web page has email addresses, phone numbers, translator phone numbers and TTY numbers.
Concerns about aged care services?
The Aged Care Complaints Commissioner resolves concerns about aged care services funded by the Australian Government, including services provided in the home.
Think you've been treated unfairly?
The Commonwealth Ombudsman investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government agency. It also investigates organisations that spend government money to deliver services.
